Frequently asked questions
How does the recipient use the voucher?
They call or write to us with the voucher code, or enter it when booking a journey on the website. The value is deducted from the chosen package.
How long is it valid?
12 months from the date of issue. If needed, validity can be extended by up to 6 months for a fee, as per our Terms.
Can you send it straight to the recipient?
Yes – enter the recipient's email and, if you like, a date. You'll get a copy too.
